Frequently Asked Questions
How much is the shipping?
Shipping costs may vary depending on your location and products you have ordered. The easiest way to see your shipping costs is to add the products to the cart and follow the checkout process where shipping costs will be calculated.
How long until my order arrives?
Depending on where you live it may take up 7-15 business days after you have confirmed the artwork and we have made your products. All together from placing the order and uploading your bike photo until receiving your order it may take 12 to 21 days in total.
How can I track my order?
After we have shipped your products you will receive a tracking number. You can track your order HERE!
My tracking link is not working!
No worries! Send me an email so I can track your shipment.
Do you ship anywhere?
Products can be shipped to over 90 countries worldwide.
To which countries do you ship?
Products can be shipped to following countries and regions.
Albania, Andorra, Austria, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Guernsey, Hungary, Ireland, Italy, Jersey, Latvia, Lithuania, Luxembourg, Macedonia, Malta, Moldova, Monaco, Montenegro, Netherlands, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Svalbard and Jan Mayen, Sweden, Ukraine, United Kingdom, Vatican City
- EFTA STATES ( Iceland, Liechtenstein, Norway, Switzerland )
- NEW ZEALAND
All other countries and territories not mentioned above, excluding Cuba, Crimea, Iran, North Korea, and Syria, as Stand Out Bikes doesn't ship to these destinations.
The above lists of countries may change periodically.
The time frame for order delivery is divided into three parts:
Artwork Approval: It usually takes 2-3 business days to get your custom illustration ready for approval. Depending on the complexity and the nature of your order artwork approval process could take more time. To avoid misunderstandings regarding the artwork style please see my previous work.
Fulfillment Time: After we have confirmed the designs and artwork ready it usually takes 2–7 business days to create custom apparel products and 2–5 business days for non-apparel products. Time may vary depending on workload and stock availability.
Shipping Time: Our average shipping time is 4-7 business days depending on the order's destination. Once your order is shipped we will provide you with the tracking number so you can track your order at any time.